US-based Terbine has launched its Mission Control system for EV infrastructure to provide monitoring and management of complex, multi-vendor charging networks.

Combined with the company’s cloud-based Charging Network Management Platform (CNMP), Mission Control is designed to make operating and maintaining charging systems more straightforward by giving network operators automatic detection, diagnosis and remedies for field problems.

Terbine Mission Control uses machine learning to predict when faults are likely to occur and issue alerts to system operators. It is linked with IBM’s Maximo asset and maintenance management platform to enable charging operators to issue trouble tickets, pre-order parts and dispatch service technicians.

Mission Control models the locations and types of individual chargers, along with onsite battery storage units, physical and cyber security monitors plus the service records of all network components. It can integrate feeds from vehicles, weather stations, fleet logistics systems and other elements of EV operations to create a comprehensive view of charging network health. Operators can zoom into a region and look at the real-time status of charging network elements.

“Getting EV charging up to enterprise standards requires a top-down, well-architected approach and sophisticated monitoring,” said David Knight, Terbine CEO. “Ensuring high uptime and dependability is critical to mainstream consumers and fleet operators adopting electric vehicles, as it was with cellular networks and many other technological evolutions.”